What We Collect and Why We Use It
We collect the information you provide when you create your account — full name, email address, phone number, and the payment details linked to your wallet. When you make a deposit or withdrawal using bKash, Nagad, or Rocket, we log the transaction reference, amount, and timestamp
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to keep your account history accurate and to meet our internal audit requirements. We also collect device data — your browser type, IP address, and session activity — to detect unusual login patterns and keep your account secure. Cookies help us remember your preferences across sessions
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so you do not have to re-enter settings every time you return. We do not sell your personal data to third parties. We may share limited data with payment processors like the networks behind bKash and Nagad strictly to complete your transactions. If you contact our
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support team, we retain that conversation to resolve follow-up issues. All data handling depends on the laws applicable in your region — if local law in Bangladesh or your eligible region restricts certain data uses, those restrictions apply. You can ask us what we hold about
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you at any time by reaching out through the support channels listed on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.